Skytrax recognises Air Namibia’s service

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Staff Writer

Skytrax World Airline Awards have awarded Air Namibia, as the second best regional airline in Africa for the third time in a row.

This award is often referred to as “the Oscars of the aviation industry”.

The Skytrax World Airline Awards are very prestigious and highly regarded awards in the airline industry. Travellers across the globe take part each year in the world’s airline passenger satisfaction survey to decide the winners.

Air Namibia’s Corporate Communications Manager, Paul Nakawa, was full of praise upon receiving the news.

“It is an honour to receive recognition from our clients via a world renowned independent survey. This acknowledgement encourages and drives us to do more, by improving our operations. As Air Namibia, our main area of focus is ensuring that we meet and exceed our customers’ expectations. This award is an acknowledgement of the fact that we are on the right track.

“Being the runner up in this competition for regional airline in Africa is great, but we won’t rest until we are awarded the top spot, after all service is the only differentiator in this industry,” he said.

Nakawa thanked travellers for choosing Air Namibia as their preferred carrier of choice. “We would like to express our sincere gratitude to the travellers who participated in the survey and encourage more travellers to fly with Air Namibia. We pledge to continue improving our service standards, to ensure that clients get quality and value for their money.”

The Skytax World Airline Awards are a global benchmark of airline excellence. The Skytrax Survey and Awards Methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organisation for any aspect of the customer survey or awards presentation event.

The world’s best regional airline award is most important, reflecting global quality distinction for airlines. Regional airlines are defined as full service carriers that primary operate domestic, regional and/or international flights up to approximately six hours.

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